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Effective Date: November 11, 2022

This Privacy Policy (“Policy”) describes what personal information MIKAI KRISTELL LLC (“MIKAI KRISTELL”) collects on its websites and other locations where the Policy is located or referenced (the “Site”), and how we treat such information.

This Policy, along with our Terms of Use constitute a legally binding agreement between you and MIKAI KRISTELL that conditions your interaction with the Site, where and as permitted by applicable law. Please read this Privacy Policy carefully before using the Site or submitting Personal Information to us. By accessing or using our Site or otherwise communicating with us via telephone, email or otherwise, you acknowledge that you have reviewed and understand this Policy.

We collect information when you interact with our Site, for example, (1) when you visit and use our website, (2) when you email us or submit forms, or (3) when we are otherwise in communication with, or providing products or services to you.

Certain of the information we collect may be “Personal Information,” by which we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a natural person, device, or household, such as a name, postal address, e-mail address, telephone number, and/or payment information. Other information directly associated with Personal Information also may be considered Personal Information. Information that is aggregated, de-identified, or anonymized is not considered Personal Information. Except as otherwise required by law, publicly available information that is made available from federal, state, or local government records also is not considered Personal Information.


The Personal Information we collect or receive varies depending on how you interact with us.

We collect contact information.

This may include your name, address, telephone number or e-mail address. For example, we might collect this Personal Information if you sign up for an online account or participate in an event. We might also collect contact information if you fill out a customer information card.

We collect account information.

We collect information in order to provide you with an account, including email address and password, in addition to name and contact information.

We collect payment information.

For example, we may collect your credit card number, billing and shipping address when you buy merchandise.

We collect Personal Information you submit or post, or when you contact us.

We may collect Personal Information you post in a public space on our Site, such as when you leave a product review. We may also collect Personal Information when you send us a message through the “Contact” page, We may also collect audio recordings, photos of your product for return, and other information when you contact us.

We collect social media information.

We may collect Personal Information you post on our social media pages. We may also collect your social media profile information and information posted on your page.


We use information to provide MIKAI KRISTELL products and services.

We use Personal Information to provide our Site, products, features, and services to our users and customers. This may include using Personal Information for customer support, to manage our relationship with you, to fulfill your orders and requests, and to manage and provide our websites.

We use Personal Information to process your order and respond to your requests or questions.

For example, we use your Personal Information to process your order and ship items. Or, we may use your Personal Information to send you information you request. 

We use Personal Information for security and legal purposes.

We may use Personal Information to protect our company, our customers, our associates, and our Site. For instance, we and/or our service providers use Personal Information to prevent and protect against consumer fraud and violations of the Terms of Purchase, including through proxy, spoofing, and copy/paste detection, information obtained from third parties, transaction data, and visits to the Site. Suspected fraud or violation of the Terms of Purchase may result in denial of purchase and/or legal action. We also use Personal Information to collect and enforce accounts.

We use Personal Information for marketing purposes.

For example, we may use your Personal Information to contact you about new products we think you will find valuable or interesting.  We may send you emails or text messages. We may also use other means as they are developed.

We use Personal Information to process your order and respond to your requests or questions.

For example, we use your Personal Information to process your order and ship items. Or, we may use your Personal Information to send you information you request.


We will share Personal Information with third parties who perform services on our behalf.

For example, we share Personal Information with vendors who send emails for us. We may also share Personal Information with service providers that help us operate our Site.  This may include third parties who assist with payment processing, or for storage purposes.

We will disclose your Personal Information if we think we have to in order to comply with the law or to protect ourselves.

This includes compliance with laws outside of the US that might apply to us. For example, we will share your Personal Information to respond to a court order or subpoena. We may share it if a government agency or investigatory body requests. We might share your Personal Information when we are investigating potential fraud.

We may share your Personal Information to third parties as disclosed in this Privacy Policy, but we do not, and will not sell your Personal Information to third parties.


Our website is for adults. We do not knowingly collect personally identifiable information from children under the age of 18 on our website, and we do not sell Personal Information of our users, including children under the age of 18. If you are a parent or legal guardian and think your child has given us information, you can send us an email by going to the “Contact” section on the website and send us an email.


We use standard security measures.

The Internet and information storage are not 100% secure. We cannot guarantee that any of your Personal Information stored or sent to us will be completely safe. We encourage you to use caution. We use reasonable procedures and practices to safeguard Personal Information under our control. A username and a password are needed to access certain areas of our Site. It is your responsibility to protect your username and password.

To the maximum extent allowed by applicable law, you agree and acknowledge that MIKAI KRISTELL will not be liable or responsible if any information about you is intercepted, accessed, and/or used by an unintended recipient. If you have reason to believe that the security of your communications or Personal Information has been compromised, please notify us immediately using the contact information below.


You may be able to access certain third party sites from our sites or apps.

For example, this may include social media sites. This policy does not apply to those third-party sites. We strongly advise you to check the privacy policies of all third-party sites you visit to find out how they are treating your Personal Information. We are not responsible for these third parties’ practices.


We may change our privacy practices from time to time.

We will notify you of any material changes, or otherwise as required by law. We will post an updated copy on our Site, with an updated date at the top of this document. Please check this page for updates.

If you have questions or comments about the privacy policy, you may email us at:




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